I am a tax pro and I am doing an amendment for a client. they are active duty military...

GetHuman2619084's customer service issue with New York State Department of Taxation and Finance from March 2019

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The issue in GetHuman2619084's own words
I am a tax pro and I am doing an amendment for a client. they are active duty military stationed outside NY. A different tax facility incorrectly filed them as residents. I am amending to file as nonresident. BUT if they originally filed IT -*** as a resident I can not file IT-***x to amend as nonresident. PLEASE HELP *****@***.com*Can I simply file a new return as nonresident and attach the old resident return?
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New York State Department of Taxation and Finance

Customer service issue
Reported by GetHuman2619084
Mar 28th, 2019 - 23d ago
I have an issue with New York State Department of Taxation and Finance too
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Seen by 2 customers so far
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GetHuman2619084 started working on this issue
Mar 28th 8:35pm