I work for James Madison University, a tax exempt organization, in Harrisonburg. VA. O...

GetHuman-nealeap's customer service issue with New York State Department of Taxation and Finance from June 2018

Help me with my issue
The issue in GetHuman-nealeap's own words
I work for James Madison University, a tax exempt organization, in Harrisonburg. VA. On Monday, I placed and order with Canon Direct, a New York based company, and did not realize that I had been charged sales tax on my order. When I contacted the company the next day to request the procedure to refund the tax, I was told that there were no refunds for taxes on purchases made after the fact. JMU is a state governmental agency, not subject to sales tax and I would like to know what recourse I have.
GetHuman-nealeap did not yet indicate what New York State Department of Taxation and Finance should do to make this right.
I have an issue with New York State Department of Taxation and Finance too
How GetHuman-nealeap fixed the problem
Returned the item and reordered using tax exempt status
Please help with my New York State Department of Taxation and Finance issue
Do you have a customer issue as well?
We can help you get New York State Department of Taxation and Finance's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would New York State Department of Taxation and Finance email you?
This email address isn't valid

New York State Department of Taxation and Finance

Customer service issue
Reported by GetHuman-nealeap
Jun 14th, 2018 - 9 mons ago
I have an issue with New York State Department of Taxation and Finance too
Fixed
GetHuman-nealeap shared how to fix
Seen by 6 customers so far
Similar issue to 41 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-nealeap started working on this issue
Jun 14th, 2018 12:44pm
GetHuman-nealeap confirmed the issue is fixed. Hooray!
Jun 14th, 2018 2:30pm
GetHuman-nealeap confirmed the issue is fixed. Hooray!
Jun 14th, 2018 2:31pm
GetHuman-nealeap confirmed the issue is fixed. Hooray!
Jun 14th, 2018 2:31pm