I filed my tax return on ****. I owed NYS $***. I used a credit card to pay that amou...
GetHuman682923's customer service issue with New York State Department of Taxation and Finance from May 2018
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The issue in GetHuman682923's own words
I filed my tax return on ****. I owed NYS $***. I used a credit card to pay that amount. I was also charged a $**.** fee for using a credit card. The total amount paid on **** was $***.**. Sadly (for me), NYS took the payment again on ****. When I called a few weeks ago, I was told that it would be * to * months before I got reimbursed. I really need to get that extra charge off of my credit card. I would like my refund as soon as possible please. I cannot continue to wait for NYS. You would not want to wait for my payment, so please credit my credit card $***.** ASAP. My name is Jacqulyn White, my SS* is ***-**-****, my address is: ** Balsam Street, Rochester, NY *****. I appreciate your immediate attention to this matter. Thank you, Jackie White (daytime phone is ***-***-****).
GetHuman682923 did not yet indicate what New York State Department of Taxation and Finance should do to make this right.
I have an issue with New York State Department of Taxation and Finance too
How GetHuman682923 fixed the problem
I finally got in contact with two people who are actually helping me get reimbursed. If the other people I contacted earlier were as helpful, I probably would have received by reimbursement by now. Thank you for following up!
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