Extremely Dirty Sports Club with unprofessional and unresponsive staff.

GetHuman5245927's Cancel membership issue with New York Sports Clubs (NYSC) from September 2020

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Before contacting them, items GetHuman5245927 may need:
Account holder name, Membership number, Email address on the account, Billing address, and Phone number on account
Top Tip from another customer
You will need to cancel your account in a Sports club office.
The issue in GetHuman5245927's own words
I was charged for the months you did not provide any services and this is not the first time. You charged me for every month during the quarantine, until my bank blocked you. I called you numerous times to cancel this membership and you did not answer or got back to me. Addition to that, your staff is arrogant with an attitude and your gym is ready to fall apart. I live in Long Island City and this Gym is by far the most dirty I’ve ever seen. Please provide a full refund for the months you charged me without providing any services and cancel my membership. I do not want to see any charges from your company after March, nor do I wanna see your Club name ever again.
How dirty this gym was with no proper AC. and Terrible Customer Service. On top of everything they never miss on charging and over charging you even when they shouldn’t

GetHuman5245927 did not yet indicate what New York Sports Clubs (NYSC) should do to make this right.

* months just because it is the only gym closer to my house but the experience was never pleasant. They received numerous complaints from ppl in the gym because of how dirty it was.
How GetHuman5245927 fixed the problem

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We've taken the time to write instructions for how to solve some of the most common New York Sports Clubs (NYSC) customer problems.
How Do I Cancel My Membership to New York Sports Clubs?How Do I Cancel a Nysc Membership?How Do I Cancel My Membership to New York Sports Clubs?
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New York Sports Clubs (NYSC)

Cancel membership issue
Reported by GetHuman5245927
Sep 9th, 2020 - 6 months ago
Not resolved
Seen by 22 customers so far
Similar issue to 1214 others
0 customers following this

Timeline

GetHuman5245927 started working on this issue
Sep 9th, 2020 2:31pm
GetHuman5245927 indicated the issue is not fixed yet.
Sep 9th, 2020 7:14pm

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