Extremely Dirty Sports Club with unprofessional and unresponsive staff.
GetHuman5245927's Cancel membership issue with New York Sports Clubs (NYSC) from September 2020
Help me with my issue
First: share to improve GetHuman5245927's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5245927 may need:
Account holder name, Membership number, Email address on the account, Billing address, and Phone number on account
Top Tip from another customer
You will need to cancel your account in a Sports club office.
The issue in GetHuman5245927's own words
I was charged for the months you did not provide any services and this is not the first time. You charged me for every month during the quarantine, until my bank blocked you. I called you numerous times to cancel this membership and you did not answer or got back to me. Addition to that, your staff is arrogant with an attitude and your gym is ready to fall apart. I live in Long Island City and this Gym is by far the most dirty I’ve ever seen. Please provide a full refund for the months you charged me without providing any services and cancel my membership. I do not want to see any charges from your company after March, nor do I wanna see your Club name ever again.
How dirty this gym was with no proper AC. and Terrible Customer Service. On top of everything they never miss on charging and over charging you even when they shouldn’t
GetHuman5245927 did not yet indicate what New York Sports Clubs (NYSC) should do to make this right.
* months just because it is the only gym closer to my house but the experience was never pleasant. They received numerous complaints from ppl in the gym because of how dirty it was.
I have an issue with New York Sports Clubs (NYSC) too
How GetHuman5245927 fixed the problem
We are waiting for GetHuman5245927 to fix the problem and share the solution with the rest of us customers.
Please help with my New York Sports Clubs (NYSC) issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common New York Sports Clubs (NYSC) customer problems.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!