The instructor at the *:** cycle class @ Irving Place on Monday the *th was horrible. S...

GetHuman2958840's Refund issue with New York Sports Clubs (NYSC) from May 2019

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The issue in GetHuman2958840's own words
The instructor at the *:** cycle class @ Irving Place on Monday the *th was horrible. She gave me a hard time about how my bike was set up and then ended up putting it into the same position I had it in because she was wrong. Then she did the same thing to a guy right after and he left within minutes and then another woman left half way through the class. She was rude and maybe having a bad day?? But taking it out on your class in insane.*I joined online and it said I had a ** day back money guarantee. I still have not received my email confirmation from the *th like I was told I was going to get by the front desk. *I rejoined for the classes and figured I would just try out a different location. *Also when I first checked in on the *th I complained because my check ins were not showing up online from the week before and I get reimbursed from my health insurance based off of my usage over each * month period. *I received several emails about different offers, one from Jonathan Vargo and another from Melinda Beverly, I let them both know of my concern and Melinda responsed back once and both of them dismissed me. **I then talked to Liliana Charria who canceled my membership yesterday, but is dismissing my issues. I want a full cancellation and refund ASAP.

GetHuman2958840 did not yet indicate what New York Sports Clubs (NYSC) should do to make this right.

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How Do I Cancel My Membership to New York Sports Clubs?How Do I Cancel a Nysc Membership?How Do I Cancel My Membership to New York Sports Clubs?
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New York Sports Clubs (NYSC)

Refund issue
Reported by GetHuman2958840
May 21st, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 1067 others
0 customers following this

Timeline

GetHuman2958840 started working on this issue
May 21st, 2019 11:42am
GetHuman2958840 indicated the issue is not fixed yet.
May 22nd, 2019 12:48pm
GetHuman2958840 indicated the issue is not fixed yet.
May 22nd, 2019 12:49pm

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