I have received an email about a "past due balance" with "multiple attempts to bill". I...

GetHuman2210443's customer service issue with New York Sports Clubs (NYSC) from February 2019

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Account holder name, Membership number, Email address on the account, Billing address, and Phone number on account
The issue in GetHuman2210443's own words
I have received an email about a "past due balance" with "multiple attempts to bill". I have NOT attended ANY NYSC in the past * months. Along with a threat that it will be sent to a collection agency? How dare you try and ruin someones credit score for a service that you did not provide me. You have no entitlement to someones money for a service you did not provide. I have no membership, it was cancelled in the first month I signed up with them. There were no attempts to reach out about an issue in the past. New York Sports Club Great Neck, New York has my contact information there was nothing mailed to me nor any contact made to me since September. If there was some sort of problem they should have contacted me * months ago. Sending a "collection agency" threat email is seriously illegal. I do not have a membership nor can I even log into anything because I am not a member.
GetHuman2210443 did not yet indicate what New York Sports Clubs (NYSC) should do to make this right.
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New York Sports Clubs (NYSC)

Customer service issue
Reported by GetHuman2210443
Feb 14th, 2019 - 8 mons ago
I have an issue with New York Sports Clubs (NYSC) too
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Seen by 7 customers so far
Similar issue to 818 others
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Timeline
GetHuman2210443 started working on this issue
Feb 14th 11:19pm