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Account holder name, Membership number, Email address on the account, Billing address, and Phone number on account
The issue in GetHuman-lisslevi's own words
I hurt my back at the Dobbs Ferry gym. I put the membership on hold and then tried to cancel it.They told me I had to come in and I told them I couldnt because it is impossible to park and I could not walk far because of my back. They (I think Vinnie? or Eillen)told me they would cancel it on the phone. I received a refund in Feb **** I believe. I just noticed I had been billed all this time. I am very angry that it was cancelled and then started again without my authorization.I can provide documentation from my doctor, MRI's, also had * epidurals!**I dont like how Dobbs Ferry runs their gym. Dishonest practice. I expect a full refund.
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