I had a month to month membership during which time I was never told that I would be re...

GetHuman1375215's customer service issue with New York Sports Clubs (NYSC) from October 2018

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The issue in GetHuman1375215's own words
I had a month to month membership during which time I was never told that I would be required to pay for a month without access to the gym if I cancelled the membership. The manager that sold the membership to me said I could cancel any time as long as it was a week before the monthly payment was due without consequences*fees. I am now being told that I owe $** to NYSC Rock Center and when I went to ask about this issue the general manager was extremely rude and dismissive and did not attempt to understand what I said the issue was nor offer a solution.
GetHuman1375215 did not yet indicate what New York Sports Clubs (NYSC) should do to make this right.
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New York Sports Clubs (NYSC)

Customer service issue
Reported by GetHuman1375215
Oct 19th, 2018 - a mon ago
I have an issue with New York Sports Clubs (NYSC) too
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Seen by 3 customers so far
Similar issue to 328 others
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Timeline
GetHuman1375215 started working on this issue
Oct 19th 1:30pm