Before contacting them, items GetHuman1375215 may need:
Account holder name, Membership number, Email address on the account, Billing address, and Phone number on account
The issue in GetHuman1375215's own words
I had a month to month membership during which time I was never told that I would be required to pay for a month without access to the gym if I cancelled the membership. The manager that sold the membership to me said I could cancel any time as long as it was a week before the monthly payment was due without consequences*fees. I am now being told that I owe $** to NYSC Rock Center and when I went to ask about this issue the general manager was extremely rude and dismissive and did not attempt to understand what I said the issue was nor offer a solution.
GetHuman1375215 did not yet indicate what New York Sports Clubs (NYSC) should do to make this right.
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