I just got off the phone with customer care and I spoke with Latisha, who was very unco...
GetHuman-wayneaan's customer service issue with New York Sports Clubs (NYSC) from October 2018
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I just got off the phone with customer care and I spoke with Latisha, who was very unconcerned with my problem of me no longer living in the state i had my membership with. I find it very hard to believe there isn't a manager at the club or over the phone in customer service that I can speak to. She was very rude and condescending. I am very unhappy with the level of service I am receiving by this organization. I understand what your policy and regulations are, however* i no longer live in the state of NY as I am relocating for my job and I need to cancel my membership and Latisha did not help with anything, I would greatly appreciate a supervisor or manger to assist with my case.
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