I have been being over charged for my membership monthly payments. I have been a loyal...

GetHuman-queense's customer service issue with New York Sports Clubs (NYSC) from August 2018

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The issue in GetHuman-queense's own words
I have been being over charged for my membership monthly payments. I have been a loyal customer for over * years and even had many friends sign up as well. I noticed when I joined the lady told me it's a $** fixed rate. Then I saw I've been being charged for the past year $** without any notice of the upcharge my friend had the same issue and got it back to $** dollers a month with a reimbursement of the higher monthly rate. I would like the same done for me. **My name is Jennifer Araoz *And my membership number is ***********
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New York Sports Clubs (NYSC)

Customer service issue
Reported by GetHuman-queense
Aug 24th, 2018 - 4 mons ago
I have an issue with New York Sports Clubs (NYSC) too
Fixed
Seen by 7 customers so far
Similar issue to 163 others
0 customers following this
Items needed
Account holder name
Membership number
Email address on the account
Billing address
Phone number on account
Timeline
GetHuman-queense started working on this issue
Aug 24th 12:15am
GetHuman-queense indicated the issue is not fixed yet.
Aug 25th 2:10am