I was charged $** to my credit card last year at the Ave A Branch (I'm still a member b...

GetHuman-niallbro's customer service issue with New York Sports Clubs (NYSC) from August 2018

11 views
 | 
148 similar
 | 
0 following
Help me with my issue
GetHuman-niallbro's next move: call New York Sports Clubs (NYSC).
The best way to get your problem resolved is to tap the button below to start calling New York Sports Clubs (NYSC). We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-niallbro's own words
I was charged $** to my credit card last year at the Ave A Branch (I'm still a member but now I'm at the Remsen St branch).**The manager agreed it was an error and said she would reverse*refund it. I didn't get refunded.**I was then told it would need to be done at the month end. Again I didn't get the refund.**The manager left and a new manager came in and said she would refund it on multiple occasions. I didn't get refunded. She left.**The latest manager said he was new but could get someone from Customer Service to process the refund. Nothing has happened and nobody has called me.**I would be very grateful if somebody could help with this. $** is significant to me and I have lost a lot of time chasing this up.**Thank you,**Niall
GetHuman-niallbro did not yet indicate what New York Sports Clubs (NYSC) should do to make this right.
I have an issue with New York Sports Clubs (NYSC) too
How GetHuman-niallbro fixed the problem
We are waiting for GetHuman-niallbro to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get New York Sports Clubs (NYSC)'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-niallbro fixes it.
This email address isn't valid

New York Sports Clubs (NYSC)

Customer service issue
Reported by GetHuman-niallbro
Aug 16th, 2018 - a yr ago
I have an issue with New York Sports Clubs (NYSC) too
Fixed
Seen by 11 customers so far
Similar issue to 148 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Membership number
Email address on the account
Billing address
Phone number on account
Timeline
GetHuman-niallbro started working on this issue
Aug 16th, 2018 5:18pm
GetHuman-niallbro indicated the issue is not fixed yet.
Aug 17th, 2018 8:23pm
GetHuman-niallbro indicated the issue is not fixed yet.
Aug 19th, 2018 8:00pm
GetHuman-niallbro indicated the issue is not fixed yet.
Aug 19th, 2018 8:00pm