Good Afternoon,**On March **,**** I purchased a * month contract for * personal trainin...

GetHuman-llostocc's customer service issue with New York Sports Clubs (NYSC) from June 2018

22 views | 59 similar | 0 following
Help me with my issue
GetHuman-llostocc's next move: call New York Sports Clubs (NYSC).
The best way to get your problem resolved is to tap the button below to start calling New York Sports Clubs (NYSC). We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-llostocc's own words
Good Afternoon,**On March **,**** I purchased a * month contract for * personal training sessions a month. I was informed upfront about a $***.** fee if I was to cancel before the * months were ended. I also was informed I needed to give a ** day notice prior to cancelling.**In the beginning May, I informed my trainer I wanted to cancel when my * months was up. I asked how to do this and he said he would take care of it. **On May **, One month before the end of my*Contract, I called the club to remind my*Trainer I wanted to cancel my sessions before I was charged on June **. I made sure to mention I wanted to make sure I was within the ** days and my trainer confirmed that he would make sure I was all set. **On June **, I received a fee of $***.**. I called NYSC on ***th asking for an explanation and the training manager said he could not refund me because May had ** days and my trainer cancelled my contract * day early. **I was extremely upset to hear this because I specifically asked my trainer to cancel in order to avoid this $***.** fee. **Please let me know that this can be refunded. **Best*Lauren LoStocco

GetHuman-llostocc did not yet indicate what New York Sports Clubs (NYSC) should do to make this right.

How GetHuman-llostocc fixed the problem

We are waiting for GetHuman-llostocc to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common New York Sports Clubs (NYSC) customer problems.
How Do I Cancel My Membership to New York Sports Clubs?How Do I Cancel a Nysc Membership?How Do I Cancel My Membership to New York Sports Clubs?
Do you have a customer issue as well?
We can help you get New York Sports Clubs (NYSC)'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-llostocc fixes it.
This email address isn't valid

New York Sports Clubs (NYSC)

Customer service issue
Reported by GetHuman-llostocc
Jun 15th, 2018 - 3 years ago
Fixed
Seen by 22 customers so far
Similar issue to 59 others
0 customers following this
Items needed
Account holder name
Membership number
Email address on the account
Billing address
Phone number on account

Timeline

GetHuman-llostocc started working on this issue
Jun 15th, 2018 9:57pm
GetHuman-llostocc confirmed the issue is fixed. Hooray!
Jun 19th, 2018 12:06am
GetHuman-llostocc confirmed the issue is fixed. Hooray!
Jun 19th, 2018 1:20pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies