To whom it may concern! Both my husband and I have been a members of NYSC for over ** y...

GetHuman783905's customer service issue with New York Sports Clubs (NYSC) from June 2018

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The issue in GetHuman783905's own words
To whom it may concern! Both my husband and I have been a members of NYSC for over ** years. We recently were told by staff that the babysitting service at **th and *st will be discontinued as of July *st. This is totally unacceptable and obviously a terrible business decision on behalf of the company. Anybody who is familiar with the neighborhood know that it is mostly inhabitated with young families, most of which are members of NYsC, My husband and I included. We have been taking our kids with us to the gym since they were * months old and are now * and * years. We feel that this is one of the most important aspects and services that NYSC provides and terminating this will be detrimental to its members and also to the company as a whole. With an increase in pop up gyms and work out spaces on the UES this was one of the appealing things about NYSC that you could successfully work out knowing that your children were being looked after downstairs. It is an imperative service for young mothers and dads and sometimes is the only outlet that allows them to maintain their well being and self care for that hour a day. If contacted and many other parents in the same boat would have agreed to and increase in fee to supplement the babysitter provided, however none of us were notified. It is with This note that ask you with a very sympathetic and pleading nature to reconsider this decision and reach out to the members directly or increase the monthly fee for the service. We really hope that this service can continue at NYSC and that you as a company will continue to Be there for our young community families and provide a space where these families can flourish. My contact cell number is *** *** ****, please contact me. Sincerely Andrea Morris
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New York Sports Clubs (NYSC)

Customer service issue
Reported by GetHuman783905
Jun 14th, 2018 - 9 mons ago
I have an issue with New York Sports Clubs (NYSC) too
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Timeline
GetHuman783905 started working on this issue
Jun 14th, 2018 2:40pm
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Jun 14th, 2018 2:40pm