Hello, **I have Hello, **I have been a member with NYSC Hawthorne for a couple of month...
GetHuman776665's customer service issue with New York Sports Clubs (NYSC) from June 2018
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Hello, **I have Hello, **I have been a member with NYSC Hawthorne for a couple of months and switched over from NYSC white plains that I was with for * years. I was taking personal training classes and had to put them on hold as well as my membership because I have to get surgery. I put my account on hold and just now received a email from my bank stating that I was charged $*** from nysc Hawthorne for personal training when I haven’t been in the gym since April and still won’t be able to go to the gym due to the surgery. I have * classes on hold (because I wasn’t even able to complete the sessions) so I’m not sure why I was charged this and why you guys knowing my account was on hold would still charge me the training classes especially if I have some on hold. I need answers ASAP because $*** is a lot of money and they are giving me the run around as to why they cannot return it. It’s been * weeks and I have been going back and fourth with NYSC trying to get my money back and they are being unprofessional about the situation even after I provided them with TWO MEDICAL NOTES You can contact me at ***-***-**** thank you.
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