Hello **I bought a scratch off lottery ticket from one of NYS lottery vending machines...

GetHuman-kbyix's Complaint issue with New York Post from October 2020

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The issue in GetHuman-kbyix's own words
Hello **I bought a scratch off lottery ticket from one of NYS lottery vending machines, and the ticket was in two pieces when it came out .I was thinking okay maybe the stocking clerk tore it, because I have bought tickets from vendors where the tickets were torn accidentally so as long as the area where to scratch it is not damaged it’s ok with me.**So I went home and scratch the ticket and it was a a $*** winner according to the numbers on the ticket.* *The next day I went to cash the ticket and put it in the checking apparatus and it says $**.** , now I’m thinking maybe the checker isn’t working properly so I hand the ticket to the clerk and he cashed it and gave me the $**.** and the receipt. I now realize the that there’s a problem so I called the lottery office up at Harlem and spoke with a lady who told me to take a photo and mail it to her , which I did , she called me letting me know she got it an must send the ticket on the receipt to lottery headquarters which I did.* It too about a month before I got a response and it was by phone call telling me the ticket don’t match and I got exactly what I should be paid. which is $**.** not $***. I ask well is it a coincidence that the scratch off paid but you’re tell me it don’t match and I ask him why not do an investigation and he said no that’s it. What I’m thinking is that printing messed up and they’re not paying for their mistakes and I ask him to send me the ticket back but he refused so I’m asking the Post to see if the can get to the bottom of this Thank you .*Carlton Cabey

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New York Post

Complaint issue
Reported by GetHuman-kbyix
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 30 others
0 customers following this

Timeline

GetHuman-kbyix started working on this issue
Oct 2nd, 2020 2:50pm