I tried to answer the PUA form questions on the telephone. It took weeks before someone...

GetHuman4883083's customer service issue with New York Department of Labor - Unemployment from May 2020

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The issue in GetHuman4883083's own words
I tried to answer the PUA form questions on the telephone. It took weeks before someone actually called me back. I explained to them the questions didn't seem to have much to do with my situation. Then explained my husband and I were a partnership, so self-employed. We do get contracts from places. All of our performances were canceled for March, April, May and into June so far. The agent had no idea and said just answer all the questions as best I can and then put me through to an automated voice asking me to answer the same * questions for every week starting from the last day I could work. A few days after that phone call I received a letter in the mail stating I may not be eligible for PUA help because I worked in a school. Well, I never worked in a school and none of our contracts were for a show in a school. I sent the form back with N*A for every question. Is there any way to speak to an actual person who maybe knows how to file for PUA properly???

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New York Department of Labor - Unemployment

Customer service issue
Reported by GetHuman4883083
May 28th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 5028 others
0 customers following this


GetHuman4883083 started working on this issue
May 28th, 2020 8:27pm