I have not received any money after claiming benefits for * weeks and I would like to know when I will receive money.

GetHuman-jamesyx's customer service issue with New York Department of Labor - Unemployment from May 2020

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The issue in GetHuman-jamesyx's own words
I started a claim about * and a half months ago and it took a month for me to get in touch with a representative just for them to tell me I was denied regular unemployment. I do not qualify because I did not make enough at my previous job, so I was told that I could apply for pandemic assistance. I ended up applying instantly and have been claiming benefits for * weeks now and I have not received any money. I was told by the representative that I would qualify for the pandemic assistance and I was hoping to receive the money by now. I also most recently checked my inbox on the website and it gave me a form to fill out. However, I did not understand the question and accidentally selected one of the wrong choices. After selecting the choice, it told me that I did not qualify for benefits. This is after * weeks of claiming already. I have been trying to call so that I can get in touch with somebody who could fix it for me and even tell me when I would be receiving my money. It is coming up on * months since I first applied for unemployment and I have yet to receive any money. I find it ridiculous as all of my coworkers had no problems and are receiving benefits, yet I haven’t received a penny. One of them even applied a month later than me. I would just like to fix my mistake on the form and know when I am going to start receiving the benefits that I have claimed for the past * weeks.*******Update: I was sent a new form which was very helpful, but I still do not have any information on when I will receive the money or if my form was even accepted. I have to wait for the form to be approved and then I am assuming I will receive money. I have been trying to deal with this for a while now and I still have no answers to why I haven't received any money after claiming benefits for * weeks. I also received the connection deposit to my account, so it can't be that my account isn't connected. I just want to know when I should start receiving the money that I have been waiting on for almost * months now.

GetHuman-jamesyx did not yet indicate what New York Department of Labor - Unemployment should do to make this right.

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New York Department of Labor - Unemployment

Customer service issue
Reported by GetHuman-jamesyx
May 21st, 2020 - 3 years ago
Fixed
Seen by 22 customers so far
Similar issue to 4904 others
0 customers following this
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Timeline

GetHuman-jamesyx started working on this issue
May 21st, 2020 7:14pm
GetHuman-jamesyx indicated the issue is not fixed yet.
May 22nd, 2020 2:42am
GetHuman-jamesyx indicated the issue is not fixed yet.
May 22nd, 2020 2:49am
GetHuman-jamesyx confirmed the issue is fixed. Hooray!
May 22nd, 2020 2:50am