I am unable to certify my weekly benefits and don't know why.

GetHuman4681884's Problem with a claim issue with New York Department of Labor - Unemployment from April 2020

Help me with my issue
Top Tip from another customer
Calling exactly when they open at 8am is probably your best shot at reducing your wait time
The issue in GetHuman4681884's own words
The problem: I am unable to certify my weekly benefits and don't know why.

GetHuman4681884 did not yet indicate what New York Department of Labor - Unemployment should do to make this right.

How GetHuman4681884 fixed the problem
It started working today! I was able to certify for last week's benefits as usual. For some reason it wouldn't allow me to yesterday. I have no idea what happened. I did call - but never got through. Although they said that my information was input. I also sent a message on Twitter which was answered. So, maybe someone tweaked something in the background or they are staggering days when people can certify. Not sure. But it worked today!!
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New York Department of Labor - Unemployment

Problem with a claim issue
Reported by GetHuman4681884
Apr 20th, 2020 - 6 months ago
Fixed
GetHuman4681884 shared how to fix
Seen by 11 customers so far
Similar issue to 3172 others
0 customers following this
Items needed
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Timeline

GetHuman4681884 started working on this issue
Apr 20th 3:58pm
GetHuman4681884 indicated the issue is not fixed yet.
Apr 20th 8:12pm
GetHuman4681884 confirmed the issue is fixed. Hooray!
Apr 21st 4:23pm