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New York & Company Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for New York & Company.

How do I track my order? You can track your order by entering your order number and email address on our website. Once entered, you will be able to see the... Read more

Do you have a loyalty program? Yes, we have a loyalty program called Runway Rewards. By signing up, customers can earn points for every purchase made at New York... Read more

What is New York & Company? New York & Company is a renowned fashion retailer offering stylish and on-trend clothing and accessories for women. Founded in 1918,... Read more

Where can I find New York & Company stores? New York & Company stores can be found in various locations across the United States. We have a store locator on our website that can... Read more

Do you offer international shipping? Yes, we offer international shipping to select countries. At New York & Company, we understand the importance of providing our fashion-forward... Read more

What is your return policy? Our return policy at New York & Company is designed to ensure customer satisfaction. If for any reason you are not completely satisfied... Read more

Do you offer gift cards? Yes, we offer gift cards at New York & Company. Our gift cards are a perfect choice for any occasion, whether it's a birthday, anniversary,... Read more

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Click below to show 4 more questions, answers, and complete guides to common New York & Company customer support problems.

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Recent reasons customers contacted New York & Company:

I have a order that was partially delivered.

U are not helping me about orders

How can I get my orders? That I paid and put in since my May *rd and paid for next day...

I need to know if the New York and Company store is open in Laredo and McAllen, Texas

Greetings,**I have been received your offers via email for a long time. But now every...

Hi am Josephine Guido and i would like to update my email address. * last digit of my c...

I’ve selected * items to order & entered my information & can’t seem to get it ordered.

hola, *como puedo hacer el pago de mi tarjeta si no puedo pasar a estados unidos y las...

Early in December, **** (**********) I purchased @ **th St NYC location a beautiful, ho...

I make a purchase somehow i login in into a account that I had long time ago and the pa...

Return policy: Your return policy should be revised to offer merchandise credit when i...

Return policy: I was informed that I couldn't return my merchandise because it was pas...

Good morning, I have a complain about the sizes of the sweaters lately I usually get s...

Employment check from August that didn't go to my account.

Online use of city cash and coupon?

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Does GetHuman work with New York & Company?

GetHuman does not work with New York & Company's customer support operations, directly or in any other way. GetHuman has no partnership or relation to New York & Company at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check New York & Company's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!