On ******* First time Ever ! The manager Ms. Moore was so rude , very unprofessional. I...

GetHuman1529745's customer service issue with New York & Company from November 2018

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On ******* First time Ever ! The manager Ms. Moore was so rude , very unprofessional. I walked into the store , was never greeted with a hello or welcome ,mind you I was the only customer in the store .I asked Ms. Moore about the sale going on , she replied but I was able to here Ms. Moore because she kept walking so I never received clarity of the sale going on .Ms. Moore was talking to the young lady that was assisting on the floor folding so rudely , was also speaking negative about another employee that shift had ended , that employee did nothing on her shift . I proceeded at check , decided to put the * pair of jeans back , only purchased the jewelry. Ms .Moore was close to register , I asked "are you having a bad day ? her reply I just dint have time foe the Fluff ! I ask Ms. Moore is that the reason for being so short ?Ms. Moore reply was " No Im Not short I just don't have time for the Fluff ! I asked the cashier was she the manager she replied Yes, I ask Ms .Moore what was her name , She so rudely Spelled her name to . Ms.Moore made me feel I was a bother to her , so rude to me , her co-worker that I decided not to spend my money in a store that allows this young lady to act as nothing was going to be done to her if a customer complained on her . I will never visit this store ever again if they promoted someone like Ms. Moore , I feel Ms.Moore needs to attend customer service classes for managers she most certainly needs it .***Thank You ,*Dorothy Caesar

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New York & Company

Customer service issue
Reported by GetHuman1529745
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 34 others
0 customers following this
Items needed
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Timeline

GetHuman1529745 started working on this issue
Nov 9th, 2018 3:04pm
GetHuman1529745 shared this issue with others over email
Nov 9th, 2018 4:55pm

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