*** *E Trail Running shoe I purchased last year sole tore very easily & I was not rough...

GetHuman648129's customer service issue with New Balance from May 2018

2 views
 | 
176 similar
 | 
0 following
Help with my New Balance issue
First: share to improve GetHuman648129's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get New Balance help.
Before contacting them, items GetHuman648129 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman648129's own words
*** *E Trail Running shoe I purchased last year sole tore very easily & I was not rough with them or wore them in bad conditions. I would like to see what can be done in this situation this is the *nd pair of these particular shoes I purchased other ones did not have a problem. I have * other pairs of nb with no issues.
GetHuman648129 did not yet indicate what New Balance should do to make this right.
I have an issue with New Balance too
How GetHuman648129 fixed the problem
We are waiting for GetHuman648129 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get New Balance's attention and get better help faster. Tap below to get started.
Having New Balance issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman648129 fixes it.
This email address isn't valid

New Balance

Customer service issue
Reported by GetHuman648129
May 2nd, 2018 - a yr ago
I have an issue with New Balance too
Not resolved
Seen by 2 customers so far
Similar issue to 176 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman648129 started working on this issue
May 2nd, 2018 12:15am