I want the Intensive Moisture Wrap product back. I had used this product for decades. I...

GetHuman-andingg's customer service issue with Neutrogena from July 2019

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The issue in GetHuman-andingg's own words
I want the Intensive Moisture Wrap product back. I had used this product for decades. It is the best on the market and helped my dry skin a lot. Why did you discontinue it? I miss it and I need it. So many customers like it. Can you put it back? Thanks.
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Neutrogena

Customer service issue
Reported by GetHuman-andingg
Jul 1st, 2019 - 4 mons ago
I have an issue with Neutrogena too
Not resolved
Seen by 4 customers so far
Similar issue to 74 others
0 customers following this
Timeline
GetHuman-andingg started working on this issue
Jul 1st 4:55pm
GetHuman-andingg indicated the issue is not fixed yet.
Jul 1st 4:56pm
GetHuman-andingg indicated the issue is not fixed yet.
Jul 1st 4:56pm
GetHuman-andingg indicated the issue is not fixed yet.
Jul 1st 4:57pm