I placed an order online on Nov **th...the order is STILL pending as of Dec *th.*I have...

GetHuman-lseifred's customer service issue with Neutrogena from December 2018

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The issue in GetHuman-lseifred's own words
I placed an order online on Nov **th...the order is STILL pending as of Dec *th.*I have called ***-***-**** three times and never reach a live person.*I have sent a complaint by email and never received a response.*I phoned the head office in New jersey and was told to call ***-***-****...I am still on hold.*I want to CANCEL my order ******** now....as it seems Neutrogena and ultimately J&J doesn't really care.**This is the absolutely worst service I have ever had!!*Linda Seifred
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Customer service issue
Reported by GetHuman-lseifred
Dec 6th, 2018 - 6 mons ago
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GetHuman-lseifred started working on this issue
Dec 6th, 2018 7:42pm
GetHuman-lseifred indicated the issue is not fixed yet.
Dec 6th, 2018 7:43pm