Hi, I received an email about renewal due October **,****. I logged in to my account: s...

GetHuman5094295's customer service issue with Network Solutions from July 2020

Help with my Network Solutions issue
First: share to improve GetHuman5094295's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5094295 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman5094295's own words
Hi, I received an email about renewal due October **,****. I logged in to my account: street-ministry.org*Changed the auto renew to OFF, tried to find out how much. Could not find it. Instead I got a message order * ********** was in process. I did not authorize this. I don not know what order that is. I tried to call. I tried to chat was knocked off,.. nobody ever answered the phone. I have been with you for a long time. I cannot check my site stats. I have problems updating the website. I never get any help. I did look at payment history and found out you had tried to charge me, but when looked up the credit card info. on file, YOU put me on auto pay, I did not authorize this. the card was OLD **** as exp. date. I have requested to be BILLED via e-mail so I may CALL you and pay. Please someone call my cell phone number ***-***-**** and HELP ME!*Ernst

GetHuman5094295 did not yet indicate what Network Solutions should do to make this right.

How GetHuman5094295 fixed the problem

We are waiting for GetHuman5094295 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Network Solutions's attention and get better help faster. Tap below to get started.
Having Network Solutions issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Network Solutions

Customer service issue
Reported by GetHuman5094295
Jul 23rd, 2020 - 9 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 31 others
0 customers following this

Timeline

GetHuman5094295 started working on this issue
Jul 23rd, 2020 4:15pm