I want to change my direct deposit info at social security but the account nuwant to sw...

GetHuman-caveat's customer service issue with Netspend from May 2021

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The issue in GetHuman-caveat's own words
I want to change my direct deposit info at social security but the account nuwant to switcmber that customer support gives me, social security tells me it is not the complete number that they have. They won't allow me to change the direct deposit until I tell them exactly what they currently have on record for my brinks*netspend account. They asked me which bank is it, I told them republic Bank and trust Co. They said no and that the bank they had listed is Axos bank they gave me a number to call them but its a dead end and I can't talk to anyone. I need the correct info for my account number they currently have on file!

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Netspend

Customer service issue
Reported by GetHuman-caveat
May 10th, 2021 - 3 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 9968 others
0 customers following this

Timeline

GetHuman-caveat started working on this issue
May 10th 4:36pm