My paypal account and prepaid card have money. My last purchase was made march ** and s...

GetHuman5956853's customer service issue with Netspend from April 2021

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The issue in GetHuman5956853's own words
My paypal account and prepaid card have money. My last purchase was made march ** and since I have not been able to transfer, withdraw or use at all it's locked. I've wasted my time *wks now with **** asking for card* or ssn and being told not a valid * or card. Never get to talk to someone at netspend that I'm told I need to fix my issue. Paypal says contact bancorp (and I did) who says contact paypal (I did also)who now says netspend and that's a joke. I want to have access to my money. *wks now I've not had any access to my freaking $ but apparently someone does because in the last week I got a email*text of my most recent monthly statement and a notification that my monthly fees had been deducted and the dollar amount I had available. This has been a inconvenience and has wasted of my time having to even try to deal with. This has cost me in many ways but the lose I've taken is not excusable. They need to unlock whatever is locked so I have access to my money before I take any further lose at their hands and with being said i need my freaking money.
Unlocking my account my card and do what it takes to allow me the access to my money.
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Netspend

Customer service issue
Reported by GetHuman5956853
Apr 14th, 2021 - 4 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 12445 others
0 customers following this

Timeline

GetHuman5956853 started working on this issue
Apr 14th 4:41am

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