I am having issues with getting access to my funds. I have provided all the documents t...

GetHuman5884120's customer service issue with Netspend from March 2021

Help with my Netspend issue
The issue in GetHuman5884120's own words
I am having issues with getting access to my funds. I have provided all the documents that were requested. A id, proof of residency and w*s Fedex and Amazon that have my social security number on them. I would like to speak to Sylena the one that called me this morning about my case because she said that W*s would work. I need access to my funds immediately. This has been such an inconvenience and I am tired of dealing with people that just don't care about their customers. My number is **********

GetHuman5884120 did not yet indicate what Netspend should do to make this right.

How GetHuman5884120 fixed the problem
No my issue had not been fixed. Still waiting on my funds to be available. I was told after * business hours that I would get a response back. No response as of yet. I am so aggravated I don't know what to do
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Netspend

Customer service issue
Reported by GetHuman5884120
Mar 24th, 2021 - a month ago
Fixed
GetHuman5884120 shared how to fix
Seen by 3 customers so far
Similar issue to 13543 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account

Timeline

GetHuman5884120 started working on this issue
Mar 24th 9:00pm
GetHuman5884120 confirmed the issue is fixed. Hooray!
Mar 25th 6:25am