I've called netspend the past two days now to be able to transfer my stimulus from my o...

GetHuman5843189's customer service issue with Netspend from March 2021

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The issue in GetHuman5843189's own words
I've called netspend the past two days now to be able to transfer my stimulus from my old account to my new card... I've dealt with one representative from netspend who helped me tremendously about * months ago when our last stimulus came in. Haven't been able to find a representative like him since. Now, I believe my account is frozen because after dealing with * different representatives yesterday... I finally got to where I needed to be and got one number wrong in my zip code and they said not call back for another **hrs. I've never had this much trouble with netspend before, always had good business with y'all. Now, it seems like it keeps getting worse. I NEED help please

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Netspend

Customer service issue
Reported by GetHuman5843189
Mar 14th, 2021 - 4 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 11818 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account

Timeline

GetHuman5843189 started working on this issue
Mar 14th 9:54pm

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