My stimulus check went on my old account actually it's the same account but I canceled...

GetHuman5760220's customer service issue with Netspend from February 2021

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The issue in GetHuman5760220's own words
My stimulus check went on my old account actually it's the same account but I canceled the card but somehow my stimulus check ended up on a canceled card from December **th we have got to call and make sure that you guys transfer the funds on a canceled card and then going to try to charge us $** to transfer my money when the card should have been canceled out my stimulus check should have went straight on one of my other cards do you need to contact me about this because if you cannot resolve this problem I can take my check and go to a different company I should not have to do your job for you and now I'm worried about any other check that I get do I have to always call you and say hey is my money there oh you're going to charge me for my own money my phone number is ***-***-**** I will be waiting on somebody from the corporate office to contact me about this issue and they need to contact me soon

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Netspend

Customer service issue
Reported by GetHuman5760220
Feb 18th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 10874 others
0 customers following this

Timeline

GetHuman5760220 started working on this issue
Feb 18th 3:20am

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