Hello on **** *** I went to the ATM to take out ** but the ATM never gave me the money...

GetHuman-shiraban's Dispute a Charge issue with Netspend from October 2020

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The issue in GetHuman-shiraban's own words
Hello on **** *** I went to the ATM to take out ** but the ATM never gave me the money instead it said error dispense about * .** so I call the ATM *********** because it still took the money off my card they told me that it is still processing on it will be back on my card ** hours and then called net spend because it never came back i filed a dispute (*******)that I had to wait till October* the money will be credited and was told to fill out and send to Dispute documents NetSpend .com I filled it out the form and thought it would send automatically but it did not so when called today they told me they never received the email ..and that I went to the wrong site and because of this I did not get my money back and I also have to wait till October ** now I needed my money and patiently waited for today to get my money and I still don't see where to send my documents I tried to send email it sent me here I would really like my money back asoon as possible it was not my fault I never got the money but it still went through like I did??

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Netspend

Dispute a Charge issue
Reported by GetHuman-shiraban
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 7986 others
0 customers following this

Timeline

GetHuman-shiraban started working on this issue
Oct 1st, 2020 9:06pm