Hello on **** *** I went to the ATM to take out ** but the ATM never gave me the money...

GetHuman-shiraban's Dispute a Charge issue with Netspend from October 2020

19 views | 7986 similar | 0 following
Help with my Netspend issue
Next: our robot will wait on hold for GetHuman-shiraban to get a Netspend rep on the line!
Always use the GetHuman Phone to call Netspend. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-shiraban's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-shiraban may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-shiraban's own words
Hello on **** *** I went to the ATM to take out ** but the ATM never gave me the money instead it said error dispense about * .** so I call the ATM *********** because it still took the money off my card they told me that it is still processing on it will be back on my card ** hours and then called net spend because it never came back i filed a dispute (*******)that I had to wait till October* the money will be credited and was told to fill out and send to Dispute documents NetSpend .com I filled it out the form and thought it would send automatically but it did not so when called today they told me they never received the email ..and that I went to the wrong site and because of this I did not get my money back and I also have to wait till October ** now I needed my money and patiently waited for today to get my money and I still don't see where to send my documents I tried to send email it sent me here I would really like my money back asoon as possible it was not my fault I never got the money but it still went through like I did??

GetHuman-shiraban did not yet indicate what Netspend should do to make this right.

How GetHuman-shiraban fixed the problem

We are waiting for GetHuman-shiraban to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Netspend's attention and get better help faster. Tap below to get started.
Having Netspend issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-shiraban fixes it.
This email address isn't valid


Dispute a Charge issue
Reported by GetHuman-shiraban
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 7986 others
0 customers following this


GetHuman-shiraban started working on this issue
Oct 1st, 2020 9:06pm