Unemployment stated they deposited my funds * days ago but my Netspend balance still do...

GetHuman4883388's Account Access issue with Netspend from May 2020

Help with my Netspend issue
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Before contacting them, items GetHuman4883388 may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4883388's own words
Unemployment stated they deposited my funds * days ago but my Netspend balance still doesn't show it in my account. I call the *-***-***-**** phone number and it doesn't recognize my social or my card number today, although it did last night and I have been a customer for years but lately I am not happy with Netspend AT ALL!!! VERY STRONGLY CONSIDERING CLOSING ALL OF MY ACCOUNTS INCLUDING MY SMALL BUSINESS ACCOUNT! It was inconveinent enough waiting weeks for my unemployment compensation to begin, now Netspend can't seem to find my funds they direct deposited, nor can they provide any timely customer service. The phone line doesn't work, email states it may take ** for a response then who knows how long to correct the issue! Meanwhile I suppose I should just walk home from work after my car runs out of gas and carry the baby while my older child carries the diaper bag that will soon be empty, and pet the dogs on our way up the drive because we know exactly how they feel to be hungry because the state was in no rush to deposit my $*,*** that I have lost in wages, and Netspend apparently thought we weren't desperate enough, so after all of the years I have been a customer I haven't had many issues until now.... you know... during a time when I need them to be the most efficient!.* Jessica Miles **** **th Ct. W Apt. ** *Jasper AL ***** *DOB: ******** *LAST * ON CARD:**** *LAST * ON SSN:********-***-****

GetHuman4883388 did not yet indicate what Netspend should do to make this right.

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Account Access issue
Reported by GetHuman4883388
May 28th, 2020 - a year ago
Not resolved
Seen by 17 customers so far
Similar issue to 8609 others
0 customers following this


GetHuman4883388 started working on this issue
May 28th, 2020 9:24pm

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