The department of the treasury (IRS) had emailed me and sent a letter in the mail to me...

GetHuman-bybeeman's customer service issue with Netspend from May 2020

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The issue in GetHuman-bybeeman's own words
The department of the treasury (IRS) had emailed me and sent a letter in the mail to me letting me know that My economic stimulus check was direct deposited to a bank account and showed me the last four digits of the account number on May **th. So * days ago. There has not been a direct deposit and the money is not in my account. iRS said to contact you guys and make sure you received the stimulus check and to have you check on if if may had been put on another card by chance. I am stressing out trying to figure this out and get someone on the phone has been even more of a nightmare. Please help me figure this out. Thank you

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Netspend

Customer service issue
Reported by GetHuman-bybeeman
May 26th, 2020 - 5 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 8581 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account

Timeline

GetHuman-bybeeman started working on this issue
May 26th 11:34pm
GetHuman-bybeeman indicated the issue is not fixed yet.
May 30th 10:43am
GetHuman-bybeeman indicated the issue is not fixed yet.
Jun 1st 5:50pm
GetHuman-bybeeman indicated the issue is not fixed yet.
Jun 1st 5:55pm

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