i am being blocked when i just activate my card and i added my irs stimulios to the car...

GetHuman-freeza's Account Access issue with Netspend from April 2020

Help with my Netspend issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-freeza's own words
i was checking to see if my money from irs was there yet ... i am being blocked when i just activate my card and i added my irs stimulios to the card by direct deposit and now i cant get in becuse no one is awnsering the phones also my check is supose to be deposited on the ** of april i need a solution thank you
you cant unblock your account unless you call and becuse of the cornavirus no one is doing customer service
awnsering the phones maby fix my account
i was expecting to have a normal debit card and no bull
i tryed to call irs to remove the direct deposit but their office is also closed so ill probly get jacked for the ****$
How GetHuman-freeza fixed the problem
During the coronavirus you have to wait a minimum of ** minutes before you will see a representative I had to do this two times in a row because the first person was Indian I guess if the second person was English the reason my account was blocked with because I had to provide personal information to verify that I am who I am are they did that over a phone call
Do you have a customer issue as well?
We can help you get Netspend's attention and get better help faster. Tap below to get started.
Having Netspend issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Netspend

logging into account
Account Access issue
Reported by GetHuman-freeza
Apr 20th, 2020 - 10 months ago
Fixed
GetHuman-freeza shared how to fix
Seen by 8 customers so far
Similar issue to 6566 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account

Timeline

GetHuman-freeza started working on this issue
Apr 20th, 2020 8:28pm
GetHuman-freeza confirmed the issue is fixed. Hooray!
Apr 20th, 2020 8:33pm
GetHuman-freeza indicated the issue is not fixed yet.
Apr 20th, 2020 8:33pm
GetHuman-freeza confirmed the issue is fixed. Hooray!
Apr 21st, 2020 12:51am