I need your help because I file dispute online maybe we could go and now my card is loc...

GetHuman4661433's customer service issue with Netspend from April 2020

Help with my Netspend issue
First: share to improve GetHuman4661433's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman4661433's own words
I need your help because I file dispute online maybe we could go and now my card is locked I mean my account no I have another card that I was trying to activate with my account but I'm having trouble logging in because it's locked so I don't know what I did but I guess I created a new account somehow and that one says it's a zero balance which I have my stimulus check on there so every time I try to log in that one it tells me I have to login to my access all access account which which I've tried newest sometimes and it tells me tells me my username or password is incorrect and it was send me a temporary password to my email first they have on file and I don't know what's in that one is because I gave him the one that I have on my profile and it's not coming to me at all and every time I call I am on hold for hours or even get disconnected don't know what else to do

GetHuman4661433 did not yet indicate what Netspend should do to make this right.

How GetHuman4661433 fixed the problem

We are waiting for GetHuman4661433 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Netspend's attention and get better help faster. Tap below to get started.
Having Netspend issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Netspend

Customer service issue
Reported by GetHuman4661433
Apr 16th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 5769 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account

Timeline

GetHuman4661433 started working on this issue
Apr 16th 11:36pm