I am trying to reach Netspend to activate my card. Actually, I activated it about * day...

GetHuman4630342's customer service issue with Netspend from April 2020

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Before contacting them, items GetHuman4630342 may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
The issue in GetHuman4630342's own words
I am trying to reach Netspend to activate my card. Actually, I activated it about * days ago but now when I call it, it says the card is not active. Now when I call it again to activate it, it asks for the last * digits of my social security number and says that it's not the right ssn. I would like to talk to somebody about this. When I call the customer service number, it just keeps repeating having me enter the card number and the last * digits of my ssn. I don't mind sitting and waiting on hold but I don't want to have to keep entering the same numbers over and over. Is there a number that will just put me on hold to talk to someone?

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Netspend

Customer service issue
Reported by GetHuman4630342
Apr 16th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 5342 others
0 customers following this

Timeline

GetHuman4630342 started working on this issue
Apr 16th 1:35pm