Account is locked. I was not aware my account was locked, went to deposit check and it...

GetHuman1638976's customer service issue with Netspend from November 2018

Help with my Netspend issue
The issue in GetHuman1638976's own words
Account is locked. I was not aware my account was locked, went to deposit check and it says to call customer service
GetHuman1638976 did not yet indicate what Netspend should do to make this right.
I have an issue with Netspend too
How GetHuman1638976 fixed the problem
Not use this service or Netspend!!! They never dialed my call because I waited * hrs then called back myself and waited * min. Because of fraud I now have to pay $** to have a new card shipped to me when I was NEVER even notified any of this happened until my car insurance was cancelled today! The charge they blocked was over * weeks ago! I only use this for * bills. Worst customer service EVER MULTIPLE TIMES. DONE.
Please help with my Netspend issue
Do you have a customer issue as well?
We can help you get Netspend's attention and get better help faster. Tap below to get started.
Having Netspend issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Netspend

Customer service issue
Reported by GetHuman1638976
Nov 27th, 2018 - 9 mons ago
I have an issue with Netspend too
Fixed
GetHuman1638976 shared how to fix
Seen by 6 customers so far
Similar issue to 5367 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account
Timeline
GetHuman1638976 started working on this issue
Nov 27th, 2018 6:31pm
GetHuman1638976 confirmed the issue is fixed. Hooray!
Nov 28th, 2018 7:40pm