Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1611228 may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
The issue in GetHuman1611228's own words
My social security check was interred in my account October **th I've called repeatedly finally got help and had you guys sent me a check and that was back November *th it is now November ** check is still not here I did call they said of the checks not here to November **th and call back and they will track the number no one can cash my checks not a lottery ticket I've had so many problems when NetSpend this is my social security my disability this is why I live off of and can no longer have people take care of me and my bills I tried to call numerous time is hard to get a customer service and when you do they don't understand your communications hard so if this is a federal running Bank why am I having so hard time of getting my disability check that is own to me if I do not hear a response from the other day coming on Monday morning I'm going to the social security office to complaint that I have not yet received my retro pay because NetSpend has made it very difficulty giving my check to me and I will we also be talkin to the family lawyer thank you sincerely Cristal Mercardo
GetHuman1611228 did not yet indicate what Netspend should do to make this right.
I have an issue with Netspend too
How GetHuman1611228 fixed the problem
We are waiting for GetHuman1611228 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.