My social security check was interred in my account October **th I've called repeatedly...

GetHuman1611228's customer service issue with Netspend from November 2018

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The issue in GetHuman1611228's own words
My social security check was interred in my account October **th I've called repeatedly finally got help and had you guys sent me a check and that was back November *th it is now November ** check is still not here I did call they said of the checks not here to November **th and call back and they will track the number no one can cash my checks not a lottery ticket I've had so many problems when NetSpend this is my social security my disability this is why I live off of and can no longer have people take care of me and my bills I tried to call numerous time is hard to get a customer service and when you do they don't understand your communications hard so if this is a federal running Bank why am I having so hard time of getting my disability check that is own to me if I do not hear a response from the other day coming on Monday morning I'm going to the social security office to complaint that I have not yet received my retro pay because NetSpend has made it very difficulty giving my check to me and I will we also be talkin to the family lawyer thank you sincerely Cristal Mercardo
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Customer service issue
Reported by GetHuman1611228
Nov 23rd, 2018 - 10 mons ago
I have an issue with Netspend too
Not resolved
Seen by 7 customers so far
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