After speaking with representative for ** minutes I was guaranteed that no card was issued and that nothing would be sent to my email ** hours later I was asked to put in a certain amount of money into my card and they will add additional funds what's up with that don't use NetSpend. Cc: SPalmerEsq

GetHuman1462785's customer service issue with Netspend from November 2018

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The issue in GetHuman1462785's own words
I am trying to verify that no prepaid card was opened with my social security number and stop fraud ... ******* @ *:** eastern *i received an email to *****@***.com that I needed to activate my prepaid card. *I have NOT ordered or received one.*The email said the card ended in *****please let me know when this card was ordered and what address it was sent. **thank you for your immediate response*Cc* SPalmerEsq
I need a response urgently as I suffer from anxiety
I called the automated number but only applicable if you want to activate. I need the FRAUD department and a representative that can solve this**Cc: SPalmerEsq
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Netspend

Customer service issue
Reported by GetHuman1462785
Nov 1st, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 4735 others
0 customers following this

Timeline

GetHuman1462785 started working on this issue
Nov 1st, 2018 10:33am

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