having issues with my card today. had my funds deposited as usual, went to make my cox...

GetHuman1203307's customer service issue with Netspend from September 2018

Help with my Netspend issue
The issue in GetHuman1203307's own words
having issues with my card today. had my funds deposited as usual, went to make my cox cable payment, card was declined *x even thoe there were available funds to cover that cost at the time of performing this payment.*now my account is short funds because there are * pending payments. I have tried all day to reach netspend on both of their numbers, and still nothing.At this very moment at the time of this writing I have been on hold with netspend for ** minutes and still no agent.*Have also sent an email to the corporate office and left an voice mail message on the corporate response team phone. This is not acceptable for this type of customer service**Netspend needs to fix this , and return all * pending transactions to my card, this is their fault,
GetHuman1203307 did not yet indicate what Netspend should do to make this right.
I have an issue with Netspend too
How GetHuman1203307 fixed the problem
rcvd phone call from customer service through GetHuman...issues were all resolved ..agent said there were issues with their banking system. *Thank you GetHuman for helping me ...without you this would not have been resolved.*You provide a great service....Please keep up the great work.!!!!!
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Customer service issue
Reported by GetHuman1203307
Sep 25th, 2018 - 4 mons ago
I have an issue with Netspend too
GetHuman1203307 shared how to fix
Seen by 3 customers so far
Similar issue to 3656 others
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Items needed
Account holder name
Billing address
Last 4 of SSN
Email on account
Password on account
GetHuman1203307 started working on this issue
Sep 25th, 2018 10:50pm
GetHuman1203307 confirmed the issue is fixed. Hooray!
Sep 25th, 2018 11:41pm