Y'all say that you will call us back well you don't call us back how do you fix the problem when you don't help us

GetHuman-daynesan's customer service issue with Netspend from September 2018

17 views | 3293 similar | 0 following
Help with my Netspend issue
Next: our robot will wait on hold for GetHuman-daynesan to get a Netspend rep on the line!
Always use the GetHuman Phone to call Netspend. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-daynesan's own words
Transfer money off my American Express card to my girlfriend NetSpend card I am in Utah she is in San Diego ... How do I transfer money from my card which is not a NetSpend card it is a American Express to my girlfriend NetSpend card who is in California
very frustrating because you guys will not call back to solve the problem she has not eaten in * days she's living on the streets because I can't get her any money and I'm going to lose her because you guys are idiots and don't call anybody back to solve the problem please call me back now so I can get this problem taken care of so she doesn't die down there is it that hard to call back like you said you guys are going to
Call me back ASAP so we can transfer money off my card to her card so she doesn't die on the ******* streets down there
Well she's a new customer she hates you guys already
Please call me back so we can get this problem taken care of please
How GetHuman-daynesan fixed the problem

We are waiting for GetHuman-daynesan to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Netspend's attention and get better help faster. Tap below to get started.
Having Netspend issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-daynesan fixes it.
This email address isn't valid

Netspend

My American Express card a NetSpend card
Customer service issue
Reported by GetHuman-daynesan
Sep 16th, 2018 - 3 years ago
Fixed
Seen by 17 customers so far
Similar issue to 3293 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account

Timeline

GetHuman-daynesan started working on this issue
Sep 16th, 2018 7:03pm
GetHuman-daynesan indicated the issue is not fixed yet.
Sep 17th, 2018 7:40pm
GetHuman-daynesan indicated the issue is not fixed yet.
Sep 17th, 2018 7:57pm
GetHuman-daynesan indicated the issue is not fixed yet.
Sep 17th, 2018 8:32pm
GetHuman-daynesan indicated the issue is not fixed yet.
Sep 17th, 2018 8:37pm