I filed claims for unauthorized transactions on my card. I was informed that after inve...

GetHuman-jazzimrs's customer service issue with Netspend from August 2018

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The issue in GetHuman-jazzimrs's own words
I filed claims for unauthorized transactions on my card. I was informed that after investigating they concluded that the transactions were not unauthorized transactions. Afterward I contacted net spend again because the transactions were unauthorized and the representative I spoke with told me that I should receive a call back from someone else to help me and I never heard from anyone. The transactions in my claim dispute ARE UNAUTHORIZED TRANSACTIONS. I need to speak with a live person who can help me resolve this issue ASAP. I becoming very impatient with the time it has taken for me to hear from someone concerning this issue and I'm very disappointed with the way this has been handled. The account number is ***-**-****, the claim number is ***-****. My name is Natoria Levins and I can be contacted by mail at *** Stara Circle Apartment A Pensacola Florida *****

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Netspend

Customer service issue
Reported by GetHuman-jazzimrs
Aug 28th, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 2841 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account

Timeline

GetHuman-jazzimrs started working on this issue
Aug 28th, 2018 12:40am
GetHuman-jazzimrs indicated the issue is not fixed yet.
Aug 28th, 2018 12:41am