I have written a verbal cancellation for my membership to ABC***Planet Fitness a few mo...

GetHuman1031095's customer service issue with Netspend from August 2018

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The issue in GetHuman1031095's own words
I have written a verbal cancellation for my membership to ABC***Planet Fitness a few months ago and I am still being charged my monthly fees and was just charged my annual fees and I do not go there any more. I demand that Netspend suspend all future withdrawals from my account and I am disputing the recent transactions from ******* @ **:** AM for $**.**, $**.** (yes twice) and for $***.** at *:** AM. I am a single mom who is * months pregnant and cannot afford unplanned expenses like this, especially all in one day (that is a total of $***.**). Please hear my concern & issue & assist me in this matter as soon as possible. Thank you
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Netspend

Customer service issue
Reported by GetHuman1031095
Aug 24th, 2018 - 4 mons ago
I have an issue with Netspend too
Not resolved
Seen by 2 customers so far
Similar issue to 2750 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account
Timeline
GetHuman1031095 started working on this issue
Aug 24th 1:09pm