When I call Verizon to pay my bill with card on file, automated message tells me proble...

GetHuman904505's customer service issue with Netspend from July 2018

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Help with my Netspend issue
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Top Tip from another customer
For any card issues you have with Netspend, you should call in using the number on your card.
The issue in GetHuman904505's own words
When I call Verizon to pay my bill with card on file, automated message tells me problem with processing. I have yet to receive a non-temporary card--maybe this is the issue, that I am using a temporary card and the time on it has expired? If so, please mail me a card that ids permanent* please let me know if this is the issue why I cannot get Verizon to make my payment. I need the phone badly as I am disabled, Thank you for your help, sincerely, david chirot
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Netspend

Customer service issue
Reported by GetHuman904505
Jul 23rd, 2018 - 10 mons ago
I have an issue with Netspend too
Not resolved
Seen by 2 customers so far
Similar issue to 2020 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account
Timeline
GetHuman904505 started working on this issue
Jul 23rd, 2018 7:10pm
GetHuman904505 shared this issue with followers on Twitter
Jul 23rd, 2018 7:10pm