They've reportedly denied the transactions were authorized even though I'm a single fat...

GetHuman836115's customer service issue with Netspend from June 2018

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The issue in GetHuman836115's own words
They've reportedly denied the transactions were authorized even though I'm a single father no family except my son and at the time the transactions were made I was in a completely different state tried to tell them that and they said I was lying and they'd need proof I sent documentation showing I was in az police report from myself and the business that the card was used has a police report and also the managers signature I was not the one who used the atm I won't a complete return of my tax refund
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Netspend

Customer service issue
Reported by GetHuman836115
Jun 30th, 2018 - a yr ago
I have an issue with Netspend too
Fixed
Seen by 2 customers so far
Similar issue to 1581 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account
Timeline
GetHuman836115 started working on this issue
Jun 30th, 2018 10:00am
GetHuman836115 indicated the issue is not fixed yet.
Jun 30th, 2018 10:00am