Account locked due to hacked card I bought from speedway..netspend said they would move...

GetHuman798868's customer service issue with Netspend from June 2018

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The issue in GetHuman798868's own words
Account locked due to hacked card I bought from speedway..netspend said they would move my money to my othet account but said thru were changing me a *** fee.. i shouldn't be charged the fee when it's netspend fault my account was hacked. I've only used ** dollars out of the *** I loaded..this has been beyond a inconvenience. Also if I don't have the funds moved soon I will close my accounts an make sure to tell people the truth. My family had suffered bc of this. I was left on hold over * hours last night plus the first call was over a hour. This has been a awful experience an I need it resolved now please. My children need to eat today an can't without the funds that's mine that I cant access. This is absolutely insane!!!

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Netspend

Customer service issue
Reported by GetHuman798868
Jun 19th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1298 others
0 customers following this

Timeline

GetHuman798868 started working on this issue
Jun 19th, 2018 8:19am

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