I can not access my money i have sent my identification verification in still i can not...

GetHuman762787's customer service issue with Netspend from June 2018

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The issue and preferred resolution, in GetHuman762787's own words:
The problem I ran into: I can not access my money i have sent my identification verification in still i can not get my money
I trust that Netspend will make this right and come up with a resolution that is fair.
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Netspend

Customer service issue
Reported by GetHuman762787
Jun 8th, 2018 - 10d ago
I have an issue with Netspend too
Not resolved
Seen by 3 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account
Timeline
GetHuman762787 started working on this issue
Jun 8th 12:29pm