when I got that txt - I got a text saying $**.** had been taken from my card. I didn't...

GetHuman621100's customer service issue with Netspend from April 2018

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Help with my Netspend issue
Before contacting them, items GetHuman621100 may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
GetHuman621100's next move: have a Netspend rep call.
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The issue and preferred resolution, in GetHuman621100's own words:
I got a text saying $**.** had been taken from my card. I didn't authorize any thing like that and I need that money put back on my card immediatly ... when I got that txt
I did not give my card to any one or authorize the use of my card for that money to be taken off
for netspend to get a Hold of me asap and put $**.**. back on my account. The company that took my money was ENTPAYNOW.COM.
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Netspend

netspend card
Customer service issue
Reported by GetHuman621100
Apr 23rd, 2018 - 3 mons ago
I have an issue with Netspend too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman621100 started working on this issue
Apr 23rd 2:21pm