It said i have * transfer left but wont allow me to tranfer funds - Transfer ftom my sa...

GetHuman605800's customer service issue with Netspend from April 2018

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Help with my Netspend issue
Before contacting them, items GetHuman605800 may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
GetHuman605800's next move: have a Netspend rep call.
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The issue and preferred resolution, in GetHuman605800's own words:
Transfer ftom my savings to prepaid ... It said i have * transfer left but wont allow me to tranfer funds
Need to pay towards my rent
Transfer *** to my prepaid
Help with my Netspend issue
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Netspend

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Customer service issue
Reported by GetHuman605800
Apr 17th, 2018 - 3 mons ago
I have an issue with Netspend too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman605800 started working on this issue
Apr 17th 10:05pm