For the past five days, the lights on my NETGEAR modem have been flashing in a random f...

GetHuman5820906's customer service issue with Netgear from March 2021

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The issue in GetHuman5820906's own words
For the past five days, the lights on my NETGEAR modem have been flashing in a random fashion, and disconnects internet and email. I had my cable company tech come out and he said it is rebooting and reloading. It has done this in the past two years. However, for five days it goes through this random light flashes two to four times per day, between *:** am to *:** am and * pm to ** pm. Is there a problem with the router? Anyway to repair this situation or prevent re-occurence? The primary light is the circle with the orbiting arrow icon. In fact it has happened again while completing this email chat.

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Netgear

Customer service issue
Reported by GetHuman5820906
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 984 others
0 customers following this

Timeline

GetHuman5820906 started working on this issue
Mar 21st 4:14pm