my name is Gerri Trujillo I purchased your * year service on May **,**** but your peopl...
GetHuman-qvcqueen's Refund a Charge issue with Netgear from May 2020
Help with my Netgear issue
First: share to improve GetHuman-qvcqueen's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-qvcqueen may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-qvcqueen's own words
my name is Gerri Trujillo I purchased your * year service on May **,**** but your people would not help me because the charge was pending they wanted me to give my cc info again I told them it was pending in my bank and everyone still wanted my cc I said no I'm not going to be charged twice after spending most of the day trying to get help I told the rep I did not not want to deal with you and not to take that money out of my acct she said everything was cancelled and I would not be charged but the $***.** went through on May ** i need you to refund my money to the cc I used to purchase this your customer service people case number is ******** you should plainly see that you received $***.** from my on acct and I want it back since your customer support was no help to me if you treat all your customers the way I was treated I don't know how you can still be in business your reps are rude and just will not help even though they said they could see the charge pending
GetHuman-qvcqueen did not yet indicate what Netgear should do to make this right.
I have an issue with Netgear too
How GetHuman-qvcqueen fixed the problem
We are waiting for GetHuman-qvcqueen to fix the problem and share the solution with the rest of us customers.
Please help with my Netgear issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Netgear customer problems.
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians